Stop wrestling with spreadsheets
Start winning more bids
We build digital systems for construction & trade businesses that eliminate paperwork, reduce delays, and increase your profit margins
Unlock Hidden Efficiency in Your Business
- Clarity Before CodeWe don’t start with tools — we start with understanding. Expect structured analysis before any automation.
- Measurable ResultsExpect ROI. Our work drives visible outcomes: faster sales, fewer errors, less manual chaos.
- Long-Term ValueWe don’t just fix. We document, train your team, and leave you with full control — with or without ongoing support.
- Systems That FitEvery company is different. We build around your workflow, not the other way around — no templates, no vendor lock-in.
- Smart Tech, Not OverkillLow-code, AI, automation — but only where it makes sense. No buzzwords, only impact.
- Embedded If NeededNeed more than a service provider? We can act as your system co-founder — deeply involved, fully accountable.
Solutions
Nava Integrate: Precision Setup for Existing Platforms
Think of it as your systems’ optimization layer. We configure and fine-tune existing business software — from Salesforce and Mandicom to CRMs, phone systems, and analytics tools — so everything works as one seamless ecosystem. Whether you need better automation, cleaner data flow, or smarter integrations, we align your stack with your real-world operations. The result: fewer clicks, faster decisions, and maximum return from the tools you already use.
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Ready to Upgrade Your Workflow?
Book a Free Process Audit
Cases
Onboarding Process Automation
Client: A leading company in the Appliance Repair industry (under NDA)
Problem:
The company's onboarding process for new technicians was inefficient and time-consuming. It took two weeks, required the constant involvement of several key managers, and suffered from disorganized information transfer. This lack of a clear, step-by-step system created confusion and hindered the company's ability to scale effectively.
Problem:
The company's onboarding process for new technicians was inefficient and time-consuming. It took two weeks, required the constant involvement of several key managers, and suffered from disorganized information transfer. This lack of a clear, step-by-step system created confusion and hindered the company's ability to scale effectively.
AI-Powered Sales Call Analytics (Nava Control)
Client: An Appliance Repair service provider (under NDA).
Problem:
Due to high call volume, management found it challenging to effectively train new sales agents and monitor the performance of the entire team. This lack of oversight led to lost leads, inconsistent service quality, and opened the door for employee fraud.
Problem:
Due to high call volume, management found it challenging to effectively train new sales agents and monitor the performance of the entire team. This lack of oversight led to lost leads, inconsistent service quality, and opened the door for employee fraud.
AI-Enhanced Corporate Knowledge Base
Client: A fast-growing company in the Appliance Repair sector (under NDA).
Problem:
Employees frequently asked repetitive questions about internal policies, procedures, and best practices. This created constant "noise" in work chats and led to numerous issues being unnecessarily escalated to senior management, distracting them from high-priority strategic tasks.
Problem:
Employees frequently asked repetitive questions about internal policies, procedures, and best practices. This created constant "noise" in work chats and led to numerous issues being unnecessarily escalated to senior management, distracting them from high-priority strategic tasks.
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Phases of Work
Submit Request
Reach out via web form, phone, or any convenient channel — and we’ll take it from there.
Intro Call or Meeting
We walk you through ready-made solutions or analyze your initial input to identify fit and direction.
Deep Dive & Agreement
We schedule a site visit (if applicable) or start a full audit after a basic agreement is in place.
Implementation
We design and deploy digital systems tailored to your operations — no fluff, just results.
Support & Handoff
We stay with you: documentation, team training, support, and adjustments — until it works flawlessly.
Your Automation Partners
- Sergei KalitovCEOEntrepreneur and systems thinker with over 11 years of experience building and scaling technology-driven businesses. Sergei specializes in process optimization, digital transformation, and the development of operational infrastructures for service and construction industries.
Before founding Nava System, Sergei co-founded and led multiple ventures in Europe — from waste management platforms to social impact initiatives — where he honed his ability to connect strategy, technology, and human systems into efficient, scalable operations.
In the U.S., he focuses on transforming traditional field industries through automation, AI, and workflow design. His approach combines deep operational insight with modern digital tools — helping companies unlock hidden efficiency, eliminate chaos, and achieve measurable results.
“Technology should simplify, not complicate. Our mission is to make smart systems accessible — so that good companies can work faster, cleaner, and more confidently.” - Stanislav KuznecovCOOMicro-Automation Specialist and System Architect with a strong background in operational management, process optimization, and business analytics. Stan brings over a decade of experience leading complex, multi-timezone teams and implementing scalable digital systems across industries.
Before Nava System, he helped companies streamline workflows, automate repetitive tasks, and build smart operational frameworks that drive exponential growth. His approach combines analytical precision with practical implementation — delivering fast, measurable results without unnecessary complexity.
At Nava System, Stan oversees operations and system architecture, ensuring that every solution we deliver is not just functional, but elegant, efficient, and ready to scale.
“Automation is only valuable when it makes life simpler — not when it adds another layer of confusion. My mission is to build systems that truly work for people.”
Technologies We Use
Your website will look brilliant as well as will be functional
Make
Powerful visual automation platform for building multi-step workflows between hundreds of apps — ideal for construction and field ops automation
n8n
Open-source automation tool that connects APIs, databases, and AI models with full flexibility and local control
Airtable
Hybrid spreadsheet–database for managing clients, leads, projects, or assets with real-time collaboration
Zapier
Simplifies integrations between 6,000+ apps — ideal for connecting CRMs, forms, and notifications
Twilio
Cloud communications platform for SMS, calls, and WhatsApp — used for customer notifications and call tracking
Google Cloud Platform (GCP)
Infrastructure for hosting, data storage, and AI processing with robust APIs and scalability
Google Sheets
Dynamic tool for dashboards, data analysis, and fast MVP integrations
OpenAI / GPT-5 API
AI engine for conversation analysis, report generation, and automation intelligence
Notion
Workspace for documentation, SOPs, and project management. Ideal for internal collaboration and system mapping
Salesforce
Enterprise-grade CRM and automation platform for managing customer relationships, opportunities, and workflows
ServiceTitan
Field service management software used for HVAC, plumbing, and electrical businesses — integrates well with Nava tools
HubSpot
CRM and marketing automation platform — great for sales pipelines, lead tracking, and analytics
Power BI
Business analytics platform for interactive dashboards and performance monitoring
Retool
Internal tools builder for creating admin dashboards and control panels with minimal coding
PandaDoc
Document automation platform for creating, sending, and signing professional proposals and contracts
Google Analytics 4
Website and conversion tracking system for understanding user behavior and ROI
FAQ
This is a free service.
Our systems are built for service and construction companies that want to grow faster without adding chaos. If your team handles many calls, estimates, or jobs and often loses time on manual work — we help you regain control through automation, clarity, and measurable results.
We keep pricing flexible. Most clients choose a subscription plan with a set number of tracked calls or AI interactions per month. For larger operations, we offer custom usage-based options that scale with your business.
Yes. The system can handle several calls at once, transfer them to the right person or department, and even act as multiple virtual receptionists. Smart routing rules ensure that every caller reaches the right place without waiting.
Setup is quick and guided. Depending on your current tools, it usually takes a few days to connect systems, test workflows, and launch. We stay involved until everything works perfectly.
Absolutely. Integration is our specialty. We connect CRMs, phone systems, and analytics tools into one ecosystem — whether that’s Salesforce, Mandicom, ServiceTitan, or custom apps. You get smoother data flow and faster decisions.
Fully. We design the tone, phrasing, and logic of the AI specifically for your business. It can speak naturally, follow your process, and even learn from real calls. For advanced users, we add modules like automatic quote generation from call data.
You get access to documentation, training, and real human support by chat, email, or phone. We’re available before, during, and after implementation — until your system performs exactly as expected.
If you have any questions, please email us at beginning@nava-system.com or give us a call.
2025 Nava System LLC
